# Specialist IT Support for Architecture, Engineering & Construction > Canonical: https://kobisoft.co.uk/ Specialist managed IT for the AEC sector # Specialist IT support for architecture, engineering and construction WIT (Workshop IT) provides managed IT, cloud, cyber security and virtual desktop solutions built around the specialist demands of AEC and design-led businesses. Certified to ISO 27001 and ISO 9001, with UK data sovereignty designed in from the start. [Talk to an IT specialist](https://kobisoft.co.uk/#/contact) [Explore our services](https://kobisoft.co.uk/#/services) Supporting architecture, engineering and design practices across the UK and internationally. ## Trusted by leading architecture, engineering and design practices - Alison Brooks Architects - Shedkm - Weston Williamson + Partners - Flanagan Lawrence - Cagni Williams Associates - DRDH Architects - Eight Versa - Maynard Design - McMullan Studio - De Rosee Sa - Rotamap ## A word from our CEO **Yvan Bamping** CEO, Workshop IT, part of NEGroup A word from our CEO I have spent more than 25 years around UK businesses and the technology they depend on, much of it in professional services. The most recent of those years have been inside architecture, engineering and construction. They are the ones that have shaped how WIT works. Design studios do not work like other offices. A central model that will not open an hour before a client presentation, a render that quietly misses a competition deadline, a project folder nobody entirely trusts: those are not IT irritations. They are commercial risks with a date attached. That is why WIT has stayed deliberately specialist rather than drifting into being another general helpdesk. We would far rather understand Revit, heavyweight project data and the rhythm of a project programme properly than know a little about everything. We are taking exactly the same approach to AI: the intelligence we build for our clients runs close to their data, under their governance and on infrastructure they can point to, because project data is too valuable to scatter across someone else’s cloud. Get that right and technology stops being something your team has to think about at all, which leaves good people free to design and deliver good buildings. That is the standard we set ourselves and the one I would encourage you to hold us to. Why specialism matters ## IT built around the way AEC businesses work A conventional IT provider can keep email running. But architecture, engineering and construction practices work differently. IT that does not understand those differences becomes a drag on every project. London practice? See [IT support for architects in London](https://kobisoft.co.uk/#/it-support-for-architects-london) . WIT has worked almost exclusively with the AEC sector since 2013. We design, support and secure systems around the realities of project-based design work, inside a management system certified to ISO 27001 and ISO 9001. [See the sectors we support](https://kobisoft.co.uk/#/sectors) What generalist IT often misses - Revit and BIM workflows - Large project files - GPU-intensive applications - Remote design collaboration - Deadline-critical project delivery - Hybrid working - Microsoft 365 environments - Virtual workstations - Data security, sovereignty and compliance - Multiple offices and project teams Services ## Everything your practice needs from IT ### Managed IT Services Proactive, predictable IT support for your whole practice - Remote and on-site support - Proactive monitoring and maintenance - Infrastructure management - Backup and disaster recovery Explore this service [Managed IT Services →](https://kobisoft.co.uk/#/services/managed-it-services) ### Microsoft Cloud Services Microsoft 365 and Azure, configured and managed properly - Microsoft 365 - Azure - SharePoint configuration - Data migrations Explore this service [Microsoft Cloud Services →](https://kobisoft.co.uk/#/services/microsoft-cloud-services) ### Cyber Security Security governance, not just antivirus - Risk assessments - Cyber awareness training - Patch management and endpoint protection - Incident response - ISO 27001-aligned security governance Explore this service [Cyber Security →](https://kobisoft.co.uk/#/services/cyber-security) ### Virtual Desktop & Inevidesk High-performance design workstations, delivered from anywhere - High-performance virtual workstations - Remote access to specialist AEC applications - Support for GPU-intensive workloads - Flexible scaling - UK-hosted, data-sovereign infrastructure Explore this service [Virtual Desktop & Inevidesk →](https://kobisoft.co.uk/#/services/virtual-desktop-and-inevidesk) ### Connectivity & Communications Fast, dependable connections between people, offices and projects - Leased line internet - Business internet - Cloud VoIP telephony - Microsoft Teams integration Explore this service [Connectivity & Communications →](https://kobisoft.co.uk/#/services/connectivity-and-communications) ### Open-Source & Linux Deep technical capability beyond the usual toolbox - Linux expertise - Open-source infrastructure - Private and self-hosted AI deployments - Bespoke technical solutions and R&D Explore this service [Open-Source & Linux →](https://kobisoft.co.uk/#/services/open-source-and-linux) Why WIT ## A specialist partner, not a generic helpdesk ### Deep AEC knowledge Specialists in the sector since 2013, we already know your software and workflows. ### Responsive UK-based support Real engineers, close to your work, answering quickly. ### Proactive monitoring Problems found and fixed before they interrupt a deadline. ### Strategic guidance Honest technology roadmaps, budgeting and vendor advice. ### Certified cloud and security expertise Microsoft partner, certified to ISO 27001 since 2018 and ISO 9001 since 2023. ### Long-term relationships We’ve grown through word of mouth and clients who stay. ### Windows, macOS and Linux Mixed estates supported properly, not grudgingly. ### Specialist software experience From Revit and CAD to rendering pipelines and niche design tools. ### Data sovereignty by design UK-hosted platforms, with self-hosted options where a client contract demands it. Proactive by design ## Your best IT ticket is the one you never have to raise. Excellent IT support is not only about resolving problems quickly. It is about preventing disruption in the first place, through monitoring, maintenance, patching, capacity planning, security and honest strategic advice. [How our managed IT works](https://kobisoft.co.uk/#/services/managed-it-services) Cyber security ## Cyber security is a business responsibility, not just an IT task Design IP, project data and payment processes make AEC businesses worthwhile targets. The most common attacks go after people, not firewalls. WIT builds proportionate, evidence-backed security programmes and has been certified to ISO 27001 since 2018, so the discipline we recommend is one we practise ourselves. [Explore cyber security](https://kobisoft.co.uk/#/services/cyber-security) - Employee awareness - Microsoft 365 security - Identity and access management - Patch compliance - Endpoint protection - Backup resilience - Incident preparation - Cyber Essentials - Security governance AI, done properly ## Make AI earn its place in your practice Used well, AI takes real hours out of the week: a first draft of a fee proposal, a 300-page tender reduced to the points that matter, the actions pulled out of a site meeting. Getting there is the easy part. The harder question is the one your client, your insurer or your next framework bid will eventually ask: where did that project information go, who can reach it and who signed it off. WIT has been certified to ISO 27001 since 2018 and to ISO 9001 since 2023. We are now extending both to cover AI under ISO 42001. We will describe ourselves as certified only when certification is granted. So what you get from us is not a view on AI in general. It is the discipline we have already had to document, audit and defend in our own business. - **Assessed the way we assess any supplier** Every tool goes through the same scrutiny as any other system we would put near your data: where it processes, what it retains, whether it claims training rights over your content and what the contract actually commits to. The verdict goes on a register with a named owner, so approving a tool is a decision with evidence behind it rather than a shrug. - **Your data stays where you say it stays** Business-grade platforms inside your own Microsoft 365 tenant, UK or EU processing where your contracts require it and, where project information must not leave sovereign infrastructure at all, AI workloads running on Inevidesk, the AEC platform WIT deploys and supports, on your own premises, in your own datacentre or in a UK Level 4 datacentre. Drawings, models and commercially sensitive correspondence never touch consumer AI apps. - **Evidence when the questions come** PQQs, framework submissions, client audits and insurance renewals are already asking how you govern AI. We leave you with the policy, the register, the impact assessments and the review records that answer them properly, produced by the same management system that keeps our ISO 27001 and ISO 9001 certifications current. Where a practice needs AI running on infrastructure it controls, we deploy it on Inevidesk, the AEC platform built on open-source foundations with no big-tech dependencies. [See virtual workstations, rendering and private AI](https://kobisoft.co.uk/#/inevidesk) . ### Certified, not claimed ISO 27001 since 2018 and ISO 9001 since 2023, so the controls we recommend are ones we are audited against ### Governed to ISO 42001 Our AI management system is built to the international AI governance standard, not assembled from a template ### Sovereign by design UK data residency as standard, up to and including AI workloads on your own hardware or in a UK datacentre rather than someone else’s cloud ### Nothing trains on your projects No public models learning from your drawings, models or client correspondence ### Access granted on purpose Licensed to the roles that need it, tied to your existing identity and security controls ### A person always decides AI produces the draft; your architects, engineers and directors review, correct and sign off ### Policy and oversight Clear rules and clear accountability, so AI helps the practice without quietly creating exposure nobody owns. - A usage policy written around your practice, your project types and your client obligations, not a downloaded template - A named owner and a recorded assessment for every approved tool, with a sensible route for requesting new ones - Registers, impact assessments and review points you can put in front of a client, an insurer or an auditor - Short, practical staff briefings, so the rules are understood rather than simply published - Governance modelled on the ISO framework we already run, so it fits alongside your ISO 9001, ISO 19650 or Cyber Essentials obligations rather than sitting apart from them ### Where your data lives You stay in control of project and client information: what goes in, where it is held and who is able to see it. - Straight answers on where information is processed, who can reach it and how long it is retained - Tools with contractual protection against your projects, drawings and correspondence being used to train public models - UK or EU data residency where your contracts or clients require it, with fully sovereign hosting on Inevidesk where they require more than that - Confidential design work and client data kept firmly out of consumer AI apps - Retention, deletion and subject-access positions documented, so a UK GDPR request is a process rather than a scramble Where we stand on our own AI use We think it is only fair to be open about this. WIT uses a small, deliberately chosen set of business-grade AI tools internally, mainly to speed up documentation and routine work. The rules we apply to ourselves are the ones we recommend to you. They sit inside the AI management system we are building to ISO 42001: a person is always in the loop, AI never makes a decision about your systems or your data on its own, anything that reaches you has been reviewed by one of our engineers and confidential client information does not go into public AI tools. If you ever want to know how AI was involved in something we produced for you, ask and we will tell you. [Explore AI Governance & Adoption](https://kobisoft.co.uk/#/services/ai-governance-and-adoption) [Read: AI governance for AEC firms](https://kobisoft.co.uk/#/insights/ai-governance-aec-firms-policies-before-pilots) [Talk to us about AI](https://kobisoft.co.uk/#/contact) Virtual desktop & Inevidesk ## High-performance design work, wherever your team is working Virtual workstations give architects, engineers and distributed project teams the power of a high-end machine from any device, without compromising performance or security. As WIT’s founders were co-founders of the Inevidesk platform, engineered specifically for AEC workloads, WIT deploys and manages part or fully virtualised estates. Inevidesk can sit in your own building, in your own datacentre or in a UK Level 4 datacentre, so models, renders and project archives stay where you choose rather than in an unnamed hyperscale region. Where a client contract, a public framework or an insurer asks where the data sits, that is a straight answer rather than a workaround. [Virtual desktop & Inevidesk](https://kobisoft.co.uk/#/services/virtual-desktop-and-inevidesk) - Revit - BIM - CAD - 3D modelling - Rendering Insights ## Thinking on technology in the AEC sector [All insights](https://kobisoft.co.uk/#/insights) AI Governance 1 September 2026 **AI Governance for AEC Firms: Put Policies Before Pilots** AI tools are arriving in design and construction workflows faster than policies can keep up. A short, practical governance framework protects your IP and clients without slowing experimentation. Read more [AI Governance for AEC Firms: Put Policies Before Pilots →](https://kobisoft.co.uk/#/insights/ai-governance-aec-firms-policies-before-pilots) Managed IT 19 May 2026 **Co-Managed IT: When One Internal IT Person Is No Longer Enough** Growing practices often reach a point where a single IT manager cannot cover support, projects, security and strategy alone. Co-managed IT keeps their knowledge while adding depth, without the disruption of replacing them. Read more [Co-Managed IT: When One Internal IT Person Is No Longer Enough →](https://kobisoft.co.uk/#/insights/co-managed-it-when-internal-it-is-not-enough) Virtual Desktop 20 January 2026 **VDI or High-End Workstations? Choosing the Right Model for Design Teams** Physical workstations and virtual desktops both have a place in AEC. The right choice depends on how your teams, projects and offices actually work, here is a practical framework for deciding. Read more [VDI or High-End Workstations? Choosing the Right Model for Design Teams →](https://kobisoft.co.uk/#/insights/vdi-vs-high-end-workstations-design-teams) Technology partners - Microsoft - ESET - Exponential-e - Netwise - Inevidesk Certifications & standards - ISO 27001 Information Security Management, certified since 2018 - ISO 9001 Quality Management, certified since 2023 - [Cyber Essentials (opens in a new tab)](https://registry.blockmarktech.com/certificates/265643f9-4516-4ba8-a23d-bf0d13a42e49/) Certified Existing customers ## Support is one login away Every WIT customer has access to our support portal, powered by Halo. Raise a ticket, add detail to one you have already logged, see exactly where it sits with our engineers and search the knowledge base, at any hour, without sitting on hold. - **Log it once, follow it through** Raise a request in a couple of minutes and watch it move: who has picked it up, what they have done and what happens next. No chasing, no wondering. - **One place for the whole practice** Tickets, updates, attachments and past requests sit together, so a new starter or a returning issue does not mean starting the story again. - **Answers before you need us** A knowledge base written for your systems, so the routine questions (mail on a new phone, a forgotten password, secure file sharing) can be solved on the spot. [How support works](https://kobisoft.co.uk/#/support) ### Sign in to the WIT support portal Secure sign-in for WIT customers. Use the email address we hold for you, or your Microsoft 365 account where single sign-on is enabled. Business-critical incident? Call the service desk on +44 (0)20 7183 0498 rather than waiting for a portal reply. New to the portal, or a new starter who needs an account? [See how to get set up](https://kobisoft.co.uk/#/support) . Open sessions ## Cyber security training, open to everyone You do not have to be a WIT customer to join one of our cyber security end-user training sessions. Better security habits protect the whole industry. If you are weighing us up, think of it as a try-before-you-buy taster of how we work. [Ask about the next session](https://kobisoft.co.uk/#/contact) [Our cyber security services](https://kobisoft.co.uk/#/services/cyber-security) ## Let’s make technology work better for your practice Tell us about your current setup, challenges and future plans. We will help you identify the right next steps. [Book an introductory conversation](https://kobisoft.co.uk/#/contact) [Contact WIT](https://kobisoft.co.uk/#/contact)